Overview
Mercer Street Dentistry (“we,” “our,” “us”) operates mercerstreetdentistry.com. This policy explains how we collect, use, and protect personal information when you visit our website or contact us online.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where they apply to our practice.
Information we collect
We may collect the following when you use our website or contact forms:
- Name, phone number, and email address
- Messages you send through our contact or appointment forms
- Technical data such as IP address, browser type, and pages visited (via cookies or analytics, if enabled)
Clinical and insurance information collected for dental treatment is handled under separate practice policies provided at the office.
How we use your information
- Respond to appointment requests and inquiries
- Provide information about our services
- Improve our website and user experience
- Protect against spam, abuse, and security threats
Sharing your information
We do not sell your personal information. We may share data with:
- Service providers who host our website, email, or form processing (under confidentiality obligations)
- Authorities when required by law
Cookies
Our site may use cookies for basic functionality, security, and (if enabled) analytics or consent management. You can control cookies through your browser settings and our cookie notice, if shown.
Google reviews widget
We may display Google reviews on our site. Google may collect data according to its own privacy policy when you interact with embedded content.
Retention
We retain contact form submissions only as long as needed to respond to your request and for reasonable administrative purposes, unless a longer period is required by law.
Your rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and clinical record requirements. Contact us using the details below.
Security
We use reasonable administrative and technical safeguards to protect information submitted through our website. No method of transmission over the Internet is completely secure.
Children
Our website is not directed at children under 13. We do not knowingly collect personal information from children through this site without parental consent.
Changes
We may update this policy from time to time. The “last updated” date below reflects the most recent revision.
Contact us
Mercer Street Dentistry
22 Mercer St, Toronto, ON M5V 1H3
Phone: 416-205-0029 / 416-205-0247
Email: info@mercerstreetdentistry.com
Last updated: September 2026